← Back to Warm Echoes

Terms of Service

These terms apply when you purchase or use Warm Echoes. We kept them short and human-readable because we believe you shouldn't need a lawyer to understand what you're agreeing to.

What Warm Echoes Is

Warm Echoes is a voice memoir service. An AI interviewer guides your storyteller through conversations about their life. We record, transcribe, and organize those stories into a printed memoir book and a digital Memory Page.

Free Trial

You can try Warm Echoes free for 7 days. During the trial you get full access to the AI interviewer, transcription, and your Memory Page. No credit card required. After 7 days, you can upgrade to a Memory Pack to keep recording, or your trial ends with no charge.

Memory Pack

The Memory Pack ($99, one-time payment) includes:

  • Up to 10 live interview sessions with our AI interviewer
  • Up to 40 offline voice recordings (record anytime, at your own pace)
  • Automatic transcription of all recordings
  • A digital Memory Page with stories and photos
  • A downloadable PDF memoir book

How the Gift Model Works

Warm Echoes is often purchased as a gift. When you buy for someone else:

  • You (the buyer) receive an invite link to share with your storyteller
  • You get access to an editor dashboard where you can read the stories, correct names, and download the book
  • Your storyteller is told that you can read their stories and help with editing
  • Your storyteller records at their own pace, on WhatsApp or Telegram

Content Ownership

Your stories belong to you. Specifically:

  • All recordings, transcripts, and the final book are yours
  • You can export or delete your data at any time
  • We never use your stories to train AI models
  • We never share your content with anyone you haven't authorized

AI Disclosure

Our interviewer is powered by AI. It asks questions, listens, and follows up, but it never invents stories or adds details that weren't shared by the storyteller. The AI facilitates the conversation; every word in the final memoir comes from the person who told the story.

What We Expect From You

  • Use the service for its intended purpose: preserving personal and family memories
  • Don't use Warm Echoes to record someone without their knowledge or consent
  • Don't share invite links publicly or use them for purposes other than memoir recording

Service Availability

We aim to keep Warm Echoes available around the clock, but we're a small team and occasional downtime may happen. We don't guarantee uninterrupted service, but we do guarantee that your recordings and data are safe even during outages.

Limitation of Liability

Warm Echoes is provided as-is. We do our best to deliver a meaningful memoir experience, but we cannot guarantee specific outcomes. Our total liability is limited to the amount you paid for the service ($99).

Changes to These Terms

If we update these terms, we'll post the new version here and update the date below. For significant changes, we'll notify you by email.

Contact

Questions about these terms? Email us at memories@warmechoes.com.

Last updated: April 2026